Team Lead Data Analysis (m/f)

Wrocław, Lower Silesian Voivodeship, Poland · Customer Success

Description

About riskmethods

How the world's top manufacturing companies turn risk into a competitive advantage.

riskmethods is a B2B SaaS startup with an innovative cloud computing solution that enables companies to proactively mitigate risk in their supply chain to protect revenue and their brand. We are backed by reputable Venture Capital firms and our award-winning solution makes us a trusted partner to our customers. Our innovative solution is posed for success in a rapidly growing market.

The team

Our company values are to think big, get things done, be efficient and act respectfully. In serving our customers, we work cooperatively across departments to ensure their success. We welcome new perspectives, insights and ideas. We believe in our people and allow them to decide what the best approach is to achieve goals, win in our market and have successful customers.

The job

You will join riskmethods sp.z.o.o's growing customer success team in our Wroclaw office. Your team is instrumental in all customer life cycle phases which includes the technical on-boarding of our solution. During the initial customer onboarding, your team will support Customer Success Managers with operational project management. Post-implementation, in steady-state, your team will collaborate with Customer Success Managers on fulfilling data requests and putting together customer facing reports.

As Team Leader you will lead a team of Data Analysts and guide them toward success in their role. Your primary responsibilities include, but not limited to, organizing the staff and workload to meet or exceed productivity performance standards. Provides functional supervision to team members as well as responsible for recruiting, training, developing and mentoring. Your daily tasks include:

This is an exciting opportunity to jump start your career with a truly innovative SaaS solution in Supply Chain Risk Management!

Requirements

Benefits

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